Credit Control Officer

Credit Control Officer

Job Summary
Title: Credit Control Officer
Salary: $6,500.00 - $8,000.00 per month 
Reports to: Credit Control Manager
Department: Finance

The  Credit  Control  Officer  is  responsible  for  tracking  outstanding  invoices  for  the company and ensuring credit given to customers is monitored and controlled effectively.
Duties and Responsibilities
1.     To manage the book of debtors accounts and become familiar with these companies, their needs and how to deal with late payments on each of them.
2.     To contact debtors via email, letters, and telephone to ensure payment of outstanding invoices.
3.     To ensure the company has all the relevant updated information on the debtor.
4.     To keep a record of all communication with the customer in the event there are payment problems and the account becomes legal, these records would be needed for court proceedings.
5.     To resolve all clients’ queries, this may include liaising with other departments, obtaining copies of invoices, proof of delivery of service and/or issuing credit notes using the iCABS system.
6.     Update Contracts for customers using the iCABS system.
7.     Create tickets for terminated customers using the iCABS system.
8.     To inform the Credit Controller of debtors that should be sent to collection agencies and/or solicitors.
9.     To report to management on outstanding issues and inform them early of potential debtors problems.
10.  Liaise with liquidators and request for bad debts to write off.
11.  Perform any other job-related duties as assigned.

Job Requirements:
● Minimum of one year in a similar role or previous experience in an accounting department
● Five (5) CXC passes inclusive of Mathematics, Principles of Accounts and Information Technology preferred
● Competency in MS Office, databases and accounting software.
● Professional certification such as ACCA or CAT is advantageous but not required