Country Manager

The Country Manager for Barbados at Promotech Inc. leads operations, driving profitability, market growth, and operational excellence. Reporting to a group executive and board, this key role ensures the success of the company's Barbados operations.

Job Description: Country Manager Barbados

About Promotech

Promotech Inc., with over two decades of experience and a footprint in Barbados, St. Lucia, and Guyana, is a dynamic and rapidly growing IT group offering a diverse portfolio of products and solutions for both corporate and retail customers. Our corporate division delivers ICT, security, and hospitality solutions to a wide range of clients across all sectors. This is complemented by a robust retail presence, with multiple stores across three countries, catering to consumer needs in ICT, electronics, small appliances, and accessories. We are committed to providing exceptional products and services throughout the Caribbean.

Job Summary

The Country Manager for Barbados at Promotech Inc. is a key leadership role responsible for overseeing and driving the success of our operations in the country. The Country Manager will be accountable for achieving maximum profitability, market growth, and operational excellence. This position reports directly to a group executive and board of directors. 

Responsibilities:

Team Leadership and Development:

• Lead, inspire, and motivate a high-performing management team, promoting a culture of collaboration, accountability, and continuous improvement.
• Provide coaching, mentorship, and performance feedback to team members, fostering their professional growth and development.
• Establish clear objectives, roles, and responsibilities, ensuring effective delegation and resource allocation.
• Nurture a positive work environment that promotes employee engagement, retention, and productivity.

Strategic Planning and Business Development:

• Develop and execute a comprehensive business plan and growth strategy for Promotech Inc. in Barbados
• Execute and achieve objectives identified in the strategic plan.
• Identify market opportunities, new business prospects, and potential partnerships to drive revenue and market share.
• Conduct market research, analyze industry trends, and stay updated on the competitive landscape to inform strategic decision-making.
• Set performance goals, monitor key performance indicators (KPIs), and report on progress to the board.

Operational Management:

• Oversee day-to-day operations, ensuring efficient and effective execution of business activities.
• Develop and implement operational policies, procedures, and systems to enhance productivity and streamline workflows.
• Monitor and evaluate operational performance, addressing issues and implementing improvements as needed.
• Ensure compliance with local laws, regulations, and company policies across all operational aspects.

Sales and Business Growth:

• Closely work with the Sales Manager and other senior managers to ensure that revenue and profit growth and customer acquisition are occurring.
• Work with the Sales Manager to develop and execute sales strategies, identify target customers, and build strong relationships with key accounts.

Financial Oversight:

• Achieve financial growth targets based on the budget, with end-to-end P&L ownership.
• Oversee high-level financial planning and analysis to support strategic decision-making.
• Collaborate with the Accountant to monitor budget adherence and financial performance.
• Provide input on financial strategies to drive profitability and cost efficiency.
• Ensure financial goals align with overall business objectives.
• Report financial performance and key metrics to the board.

Stakeholder Management:

• Foster and maintain strong relationships with clients, partners, government agencies, and industry stakeholders.
• Represent Promotech Inc. in relevant industry events, conferences, and networking opportunities.
• Act as the primary point of contact for key clients, addressing their needs, resolving issues, and ensuring customer satisfaction.

Other Duties:

• Perform any other duties as assigned by the Executive or Board of Directors or their appointee.
• As required provide support to other related-group companies to include Promotech.

Qualifications:

• Bachelor’s degree in business administration, management, or a related field. An MBA or relevant postgraduate degree is a plus.
• Proven experience in a senior management or leadership role, preferably as a Country Manager or similar position for at least 5 years.
• Strong track record of successfully driving business growth, achieving revenue targets, and expanding market presence.
• In-depth knowledge of the local business environment, market dynamics, and regulatory landscape in Barbados.
• Excellent strategic planning, business development, and problem-solving skills.
• Exceptional leadership abilities with a demonstrated ability to build and inspire high-performing teams.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and financial acumen, with the ability to interpret and leverage data to drive informed decision-making.
• Proactive, self-motivated, and results-oriented mindset.
• Ability to adapt to a fast-paced, dynamic work environment and navigate through challenges.
• Fluency in English, both written and verbal.

Note: This job description is intended to convey essential information for understanding the scope of the Country Manager role. It is not exhaustive and may be subject to revision or amendment based on business requirements and organizational needs.