Compliance Auditor

The candidate is responsible for visiting assigned Stores daily to conduct Audits ensuring compliance with internal Policies, Operating Procedures and Quality Standards.

DUTIES AND RESPONSIBILITIES:

Stock Management

1. Review data entered on the Inventory Management System to ensure that all entries are supported by the relevant documentation (Invoices, Stock Transfer Slips etc.), on a weekly basis with 100% accuracy.
2. Ensure that all Stock Variances (overages/shortages) are investigated immediately, and where needed, escalate to the Audit manager to have the matter closed within 48 hours of the matter arising, with 100% accuracy.
3. Monitor Stock Levels at the Stores to ensure that an optimal quantity of stock is kept on hand. Identify overstocking/understocking issues and address with the Store Management Team/Area Manager.
4. Monitor the Wastage Levels at each Store and immediately investigate anomalies. Report anomalies/high wastage levels to the Operations Team/Audit Manager for further investigation where necessary.
5. Ensure that the FIFO Method of Stock Rotation is being adhered to and monitor the quality of stock on hand (for evidence of spoilage, expiry dates etc.) Report on discrepancies found.
6. Monitor the Food costs of all Operational Units to analyze trends and present findings to management on gaps identified and possible solutions to close such gaps, on a weekly basis with 100% accuracy.

Cash Management

1. Conduct a Cash Audit by validating the Actual Managers and Cashiers’ Floats on Hand and comparing against the Store’s Assigned Floats, on a weekly basis with 100% accuracy.
2. Review the Float Logs to ensure that all Floats are recorded on a daily basis and verify that a proper Cash Handover is being done at the start and end of each shift, on a weekly basis with 100% accuracy.
3. Review the Cashiers Balancing Books and Spot Check Books and ensure that all gaps identified are highlighted and investigated within 24 hours of the discrepancy being found with 100% accuracy.
4. Spontaneously conduct Cash Spot Checks on Cashiers Operating Registers during Store Visits.
5. Confirm that the value of physical Voids retained match the Voids Total on the Store’s Financial Report for the day. Ensure that all Voids are performed in full compliance to the Company’s Policy on Voids, on a weekly basis with 100% accuracy.
6. Ensure that all cash/cash related discrepancies are investigated within 24 hours of the discrepancy arising, and where needed, escalate to the Audit manager to have the matter closed within 48 hours of the matter arising, with 100% accuracy.

Operating Procedures:

1. Ensure compliance with the Staff Meals Policy and confirm that all Staff Discounts are performed in accordance with Company Policy and Procedure, verifying all figures against the Store’s Financial Report, on a weekly basis with 100% accuracy.
2. Ensure that all Health and Hygiene guidelines are followed at all Stores, investigating all non-conformances within 24 hours of the matter arising with 100% accuracy.
3. Ensure compliance with the Company’s Hour of Work and Timekeeping Policies by reviewing Attendance Registers and monitoring Staffing Levels at the Stores.

 Audit Completion and Reporting:

1. Complete all Audits started while at the Store’s location, ensuring that all Audit Findings are discussed with Store Management and the Operations Team prior to leaving the location.
2. Complete and Submit an Audit Report on the same day of Audit Completion (immediately after conducting the Audit).
3. Ensure that all anomalies found during Store Visits are reported to the Audit Manager within 24 hours of the anomalies being found, with 100% accuracy.
4. Ensure that all matters and action plans are discussed with the Audit Manager on a weekly basis, with 100% accuracy.
5. Present the Action Log to the Audit Manager with all items required for action or close out, on a weekly basis with 100% accuracy.
6. Present recommendations for improvement based on Operational inefficiencies identified to the Operations Team/Audit Manager, with 100% accuracy.
7. Follow up until all Actions are closed.
8. Perform any other related duties as assigned.

Behavioral Competencies:

• Integrity, Ethical Practice and Highly Confidential
• Excellent Communication Skills
• Time Management and Detail Oriented
• Ability to work in Dynamic Environments
• Emotionally Intelligent
• Strategic and Creative Thinking
• Analytical and Decisive

Education and Experience Requirements:

• 5 CXC passes at general level (Math’s and English are mandatory)
• CAPE passes or higher-level education separate from CXC Passes
• Certification in Audit Principles, Compliance or Social Science will be preferred
• At least 5 years’ experience in an Auditing Position
• At least 3 years in a Supervisor position would be an asset
• Proficient in Microsoft Office Suite