Community Communications & Engagement Officer

COMMUNITY COMMUNICATIONS & ENGAGEMENT OFFICER

Purpose:

The Community Communications and Engagement Officer will enhance Project STAR’s connection with local communities by creating and executing effective communication and engagement strategies. This role will foster relationships, ensure community involvement, and support the dissemination of information that aligns with Project STAR's mission and initiatives. 

Objectives of the Role:

• Develop and execute community-focused communication strategies that align with Project STAR’s goals.
• Build and maintain strong relationships with community stakeholders and leaders.
• Facilitate the flow of information between Project STAR and the communities it serves.
• Promote community involvement and ensure that communication efforts are inclusive and participatory.

Key Responsibilities:

• Community Engagement Strategy: Create and implement strategies for effective community engagement that promote participation and align with Project STAR’s mission.
• Communication Materials: Develop and disseminate tailored communication materials, such as newsletters, flyers, social media updates, and community bulletins, that inform and engage local audiences.
• Stakeholder Relationships: Establish and maintain relationships with community leaders, local organisations, and residents to strengthen trust and support for Project STAR’s activities.
• Event Coordination: Organise and participate in community meetings, events, and outreach programs to engage with residents, collect feedback, and promote initiatives.
• Feedback Mechanism: Develop systems to gather community feedback and insights, ensuring that the voices of community members are reflected in project activities.
• Collaboration: Work closely with the Social and Digital Media Officer and the broader communications team to align community engagement efforts with digital strategies.
• Representation: Serve as a representative of Project STAR at community events and other relevant public engagements.
• Reporting: Provide regular updates and reports on community engagement activities and outcomes, along with recommendations for strategy improvements.

Deliverables:

• Comprehensive community engagement plans with clear objectives and timelines.
• Creation of communication materials and resources tailored to community needs.
• Detailed reports summarising engagement activities, community feedback, and impact.
• Documentation of key events, interactions, and community responses for internal review.

Skills and Qualifications:

• Experience in community engagement, communications, or a related field.
• Strong interpersonal and relationship-building skills, with the ability to connect authentically with diverse community groups.
• Excellent written and verbal communication abilities.
• Proficiency in developing community-focused content for various platforms.
• Event planning and coordination experience.
• Adaptability and cultural sensitivity when working in varied community settings.
• Knowledge of Project STAR’s focus areas or similar community initiatives is an advantage.