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Conduent

Collections Associate needed to work in MBJ - Weekends Off

Conduent

  • Hanover / St. James / Westmoreland
  • Negotiable
  • Permanent full-time
  • Updated 22/11/2024
  • Customer Care Recruiting
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Candidate should have knowledge of Accounts and Collections experience

Accounting Services Associate III (Collections Team) - Montego Bay (Monday-Friday)

 

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

 

Our employees enjoy: 

  • Compensation package inclusive of base plus incentive 
  • Convenient onsite clinic,7-days per week providing affordable healthcare access.
  • Health Insurance Benefits
  • Company paid Life Insurance coverage.
  • Career and Employee Development –Grow your career and earn promotions to Leadership positions and Operational roles in Information Technology, Human Resources, Accounts
  • Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology 

Duties and Responsibilities

 

  • Monitor and coordinate the return process with customers, partners & ambassadors. 
  • Manage and prioritize work within several queues (End of Term, buyout, Return Authorization, among other functions)
  • Review and approve vendor bids for equipment sales in lieu of returns. 
  • Coordinate Vendor returns.  
  • Manage reporting, reconciling, and processing of operational partner reports. 
  • Subsidies 
  • Fee Sharing 
  • Renewal Sharing 
  • Process daily Trade up reports 
  • Ability to multitask and pivot projects. 
  • Broad understanding of accounts receivable, payment application and account reconciliation 
  • Proactively manage Paid Ahead, Disposition & Unapplied reports and coordinate with AR to have accounts updated as needed. 
  • Maintain customer records by updating account information after each correspondence with customer or dealer. 
  • Multitask while working in several different software applications including but not limited to:  
  • InfoLease, Service Cloud, Microsoft Office, Outlook, and additional desktop applications. 

 

Qualifications: 

  • Four (4) or more CXCS including English Language, Maths and Accounts /Heart Level II or above certificate in accounting. Bachelor’s degree required in related field or equivalent experience (asset)
  • Must have excellent written and verbal communication skills. 
  • 1-2 years experience in Accounting
  • Government Issued ID (Passport, Voters ID Card, or Driver’s License)
  • NIS
  • TRN
  • Birth Certificate

*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Birth Certificate, Original Proof of Qualifications, must have a clean Police record(company-paid) and may be subject to drug screen***

Ref: 6672
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Conduent

Conduent

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