Collection Agents

The Collections Agent must have at least one (1) year experience in Collections, must be able to speak fluent English, meet and exceed daily collections targets.

FUSION BPO SERVICES:24-26 Trinidad Terrace, NEW KINGSTON.

# COLLECTION AGENTS

# EXCELLENT RATES

• Collections Requirements:
• • Minimum of 1 years’ COLLECTIONS experience.
  • Strong problem solving and analytical skills required
  • Excellent communication skills.
  • Confidence and skillful negotiating skills.
  • Computer literate.
  • Excellent in Mircosoft Office 
  • Strong organizational skills.
  • AT&T experience a plus

Other Required Skills and Specialized Techniques:

• Find and contact clients to ask about their overdue payments    
• Monitor accounts to identify outstanding debts
• Update account status records and collection efforts
• Excellent communication, interpersonal and team skills; Ability to work on own initiative.
• Ability to organize, multitask, prioritize and work under pressure
• Excellent organizing and time management skills
• Must be patient and polite, especially when dealing with difficult customers  

Qualification and Experience

• Minimum of 5 CXC’s including Math, and English
• Ability to work flexible hours and weekends
• 1  year experience working in the same capacity

Working Conditions

Normal BPO environment

PLEASE ENSURE YOUR RESUME IS UPDATED AND REFLECTS YOUR COLLECTIONS EXPERIENCE

Please take along the orginal and copy of your:

• Resume 
• ID
• TRN
  
• NIS
• Birth Paper 
• Qualifications