Cold Room Supervisor

Cold Room Supervisor

CARIBBEAN CREAM LIMITED

JOB VACANCY

JOIN OUR TEAM AS COLD ROOM SUPERVISOR

We are seeking a highly organized and result-oriented individual to fill the position of Cold Room Supervisor. This critical role requires a blend of operational, managerial, and customer service skills. The successful candidate will be a highly organized and results-oriented individual with strong leadership qualities and a commitment to maintaining high standards of quality and efficiency.

 CORE PURPOSE:

• Oversee Cold Room Operations: The Supervisor is primarily responsible for the efficient and effective management of the Finished Goods department. This includes supervising staff, maintaining schedules, planning and assigning work, and ensuring product quality.
• Customer Order Fulfilment: The Supervisor plays a crucial role in order fulfilment, receiving and processing customer orders, and coordinating their timely dispatch.

KEY RESPONSIBILITIES:

• Supervise Cold Room Operations: Oversee the receipt, storage, and dispatch of products in the Cold Room, ensuring compliance with company procedures and regulatory requirements
• Equipment Maintenance: Liaise  with the Maintenance Department for the maintenance and repair of Cold Room equipment, including refrigeration systems, to ensure optimal performance
• Inventory Management: Receive and check stock, manage finished goods inventory and conduct regular stock takes
• Order Fulfilment: Receive and process customer orders, ensuring accurate and timely loading of trucks and depots
• Quality Control: Maintain product quality standards, ensuring proper storage conditions, and conduct daily checks using the Cold Room facility checklist
• Team Management: Supervise and coordinate the activities of the Cold Room staff, providing guidance, training, and support to ensure efficient operations. Conduct performance evaluations and maintain discipline
• Safety and Sanitation: Ensure the Cold Room environment is safe and sanitary, implementing and enforcing procedures for cleaning, sanitation, and pest control
• Compliance: Ensure compliance with relevant regulations, including food safety, health and safety, and environmental standards
• Reporting and Documentation: Prepare and submit reports on cold room operations, inventory levels, and quality control, maintaining accurate and up-to-date records
• Customer Service: Provide excellent customer service to both internal and external customers

QUALIFICATIONS:

• ASc. in Supply Chain Management, Logistics, Business Management, or related field
• Certification in Supervisory Management

• Strong knowledge of food safety regulations, quality control procedures, and inventory management principles

EXPERIENCE/ SKILLS:

• Experience: Minimum of 2 years of experience in warehousing, inventory management or other related fields, with at least 1 year in a supervisory role, preferably in a food manufacturing or production environment
• Organizational & Coordination Skills: Excellent planning, organizing, and time-management abilities
• Interpersonal Skills: Strong communication, interpersonal, and customer service skills
• Integrity & Confidentiality: High ethical standards and the ability to maintain confidentiality
• Problem-Solving & Decision-Making: Analytical and problem-solving skills with the ability to make sound judgments
• Leadership & Training: Ability to lead, motivate, and train staff
• Technical Skills: Proficiency in Microsoft Suite
• Attention to Detail: Meticulous attention to detail and follow-up skills

 WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The Supervisor will primarily work within the Cold Room facility with exposure to cold temperatures (due to refrigeration systems) and heavy equipment
• Some work may require lifting, bending, and standing for extended periods
• Ability to lift up to 50 lbs
• Ability to climb ladders, use hand tools, and work in confined spaces
• Occasional work in noisy or hot environments

Applications accompanied by resumes should be submitted to the Human Resource Department no later than January 17, 2025. All applications are welcomed however, only shortlisted candidates will be contacted.