Claims Officer

Claims Officer

Job Objective:

The Claims Officer is required to settle claims promptly, efficiently, equitably and in accordance with all contract conditions.

Job Responsibilities:

• Deliver Red Carpet Customer Service - contacting the claimant and broker and providing regular updates at various points of the claims process.
• Interviewing Insured/Third party claimants
• Registering claims
• Processing payments
• Handling queries
• Assessing liability
• Appointing adjusters
• Negotiating settlements
• Setting Reserves
• Responding to all correspondences within a timely manner
• Perform monthly reviews of assigned claims

Education:

• Certificate of Proficiency
• BDI Certificate or pursing same

Experience:

• 1 to 3 years experience in the General Insurance Industry 2 of which should be a in a similar position

Personality:

This individual must be self- motivated and have the ability to multitask in a fast-paced environment. The Candidate must be a logical thinker, proactive and responsible. He/she must have strong positive work ethics with the emphasis on Integrity and confidentiality; possess a team player spirit, be friendly, tactful whilst maintaining professionalism and displays energy and enthusiasm; must be willing to go the extra mile in pursuit of objectives and end results