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Call Center Senior Sales Leader
Centerfield
- Kingston and St. Andrew / St. Catherine
- Negotiable
- Permanent full-time
- Updated 25/10/2024
As a Senior Sales Leader, you will provide leadership, guidance and direction to your team as well as demonstrate and ensure that all policies and compliance are followed and adhered to.
CALL CENTER SENIOR SALES LEADER
If you are a dynamic, numbers driven, personable and energetic individual capable of high-level, strategic analytical thinking and collaborative planning, then Centerfield Jamaica is interested in you! We are seeking a high level, seasoned Telesales Senior Sales Leader with a strong sense of urgency, professional, high-energy level with ‘on target’ business acumen and entrepreneurial drive to grow a direct marketing and telemarketing business. As a Senior Sales Leader, you will provide leadership, guidance and direction to your team as well as demonstrate and ensure that all policies and compliance are followed and adhered to. Furthermore, the Senior Sales Leader will provide quantitative feedback to their team and other managerial personnel as necessary. This person will also work with legal, accounting, human resources, and other support functions. If you are a competitive and motivated self-starter with excellent strategic, coaching and development skills, then Centerfield Jamaica may be the right place for you to display your talents and build a career!
Duties & Responsibilities:
· Will drive entire sales team managers to maximize sales with the goal of meeting and exceeding company’s SLAs.
· Provide strategic planning & direction; the ability to execute on agreed strategies.
· Provide leadership and manage direct reports.
· Analyze reports and make specific recommendations to meet or exceed target goals and keep controllable costs within desired levels.
· Meeting or exceeding Sales Volume Targets.
· Manage and control controllable costs -Labor costs/efficiency.
Required Skills, Abilities & Knowledge:
· Minimum 5 years of management experience in a call center environment.
· 3-4 years of telesales experience.
· Ability to analyze data and reports Knowledge and/or experience with call center technologies.
· Proficiency with Microsoft Office Suite.
· A bachelor's degree in management or related field will be an asset.
· Must have excellent organizational, written, and oral communication skills.
· Must have flexible availability to work any day and any hour of the week.
Ref: CCSSL
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