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Contax 360 BPO Solutions

CUSTOMER SERVICE & (SOFT) SALES AGENT

Contax 360 BPO Solutions

  • Hanover / St. James / Westmoreland
  • Not disclosed
  • Permanent full-time
  • Updated 19/03/2025

Join our dynamic and expanding team of top-tier contact service professionals! We have a variety of exciting roles available, offering you the perfect opportunity to find your ideal fit. Don’t miss out—become a part of our thriving team today!

POSITION : CUSTOMER SERVICE & (SOFT) SALES AGENT 

Job Summary

Join a dynamic home essentials company as a Customer Service/Sales Agent. You’ll drive sales through inbound/outbound calls, pitch products, and provide excellent customer service in a tech-driven startup environment.

Responsibilities:

  • Handle high-volume calls and schedule introductory calls.
  • Engage with customers on social media, responding to inquiries.
  • Work flexible hours, including nights and weekends as needed.
  • Focus on B2C sales, bringing energy and persistence to customer interactions.

Requirements:

  • 1+ year of call center or customer service experience.
  • Strong sales mindset with excellent interpersonal skills.
  • Proficient in computer tools and social media.
  • 3 CSEC/CAPE or City & Guilds required; NVQJ/Associates Degree preferred; upselling/cross-selling experience is a plus.


 

What We Offer:

  • Paid training
  • Free Health Insurance
  • Free Life Insurance
  • Daily Lunch Allowance
  • Paid Holidays
  • Shuttle service
  • Competitive Salary
  • Employee engagement programmes: Staff Parties, Karaoke, Birthday club, Health & Wellness Club etc.



All applicants must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.


Contax 360 BPO Solutions

Contax 360 BPO Solutions

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