Business Transformation Senior

Business Transformation Senior

The opportunity

Being part of a dynamic, growing organization offers an exciting career path full of opportunity. Within Consulting, our Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results and drive sustainable change. We are looking for accomplished, creative individuals who bring rigor, passion and practicality to our growing team across our three areas of focus:

• Business Reinvention - Helping our clients to reimagine, innovate, and mobilize business and operating models by leveraging digital, technology and data.
• Customer Experience - Creating differentiated experiences for people, customers and employees and designing new paths for sustainable value creation and transformation of our clients’ marketing, sales and service organizations
• Transformation Delivery: Implementing transformation through enterprise agile design, product and service management tools

EY Jamaica is currently seeking an experienced Senior in our Business Transformation practice. Our team is focused on helping clients improve business performance and operational efficiency while managing risk. Our teams help clients by delivering assessment, transformation, and process efficiency solutions. We deliver value across the full spectrum of the business including strategic direction, customer and advisor engagement, operations, technology enablement, people and organization change, and program management and execution. 

Your key responsibilities

• Close collaboration with the EY engagement leadership team and clients to plan, design, deliver, and deploy solutions to complex business issues, incorporating elements of strategy, future operating models, experience design, platforms, innovation and execution.
• Support teams in developing new content for our clients which can include market research as well as creating scalable digital solutions that solve teething client issues.
• Deliver timely, quality output and work products per client’s needs.
• Participate in business development activities and create client pitches and proposals.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in consulting services capabilities, digital transformation tools and industry knowledge.
• Understand EY and its service lines and actively assess/present ways to serve clients. Develop client relationships and networks. Develop relationships with other EY team members across all practices to serve client needs.

Skills and attributes for success

• Demonstrated consistency in values, principles, and work ethic
• Demonstrated critical thinking skills, with the ability to analyze situations, identify and analyze problems, and generate effective solutions
• Structured problem solving, quantitative analysis, and storytelling skills
• Strong project management skills
• Excellent communication and interpersonal skills for effective collaboration and stakeholder engagement.

To qualify for the role you should have:

• A bachelor’s degree in industrial engineering, Management, Finance, Business, Design Innovation or a related field. A Master's degree would be considered an asset
• Certifications such as CPA, PMP, Lean Six Sigma, and Agile Design, Scrum (DAVSC, DAC, or equivalent) are highly preferred
• 5-7 years of proven experience in project management, business requirements gathering and analysis, process reengineering or process design, innovation and/or transformation consulting
• Sector experience in financial services, telecommunications, manufacturing, oil & gas will be considered an asset
• Ability to interpret complex business data to identify issues and develop solutions.
• Good analytical, report-writing and presentation skills

What we offer

As a member of the EY family, you will have the opportunity for:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.