Business Process Migration Specialist (Contract)

In this role, you will manage the migration of workflows, developing and updating flowcharts, maintaining comprehensive process documentation, and collaborating with technical teams and stakeholders to resolve migration-related issues

OVERVIEW:

KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS)” operating from Kingston, which is contracted to provide back-office support to its member firm KPMG United States (“the Client”).

JOB SUMMARY:

In this role, you will manage the migration of workflows from Blueworks Live to ARIS, ensuring data integrity and accuracy. You will be responsible for developing and updating flowcharts, maintaining comprehensive process documentation, and collaborating with technical teams and stakeholders to resolve migration-related issues.

JOB RESPONSIBILITIES

• Meticulously audit all data for accuracy, completeness, and compliance with our established standards before migration.

• Develop and update flowcharts to visually represent workflows, facilitating clear communication among stakeholders.

• Work closely with technical teams and stakeholders to identify and resolve any migration-related issues promptly.

• Strive to achieve a target of migrating 8 workflows per day while maintaining high-quality standards.

EDUCATION/EXPERIENCE

• Bachelor’s degree in Information Technology, Computer Science or related field.

• Minimum 3 years’ experience in information technology, data analytics or related field.

• Experience in Instructional Design, Compliance, or Quality is a plus.

• Exposure to MS Visio, Blueworks Live, or ARIS is a plus.

• Basic skills in flowcharting.

COMPETENCIES

• Problem-Solving – Identifies problems and uses logic, judgement, and data to evaluate alternatives and recommend solutions to achieve the desired organizational goal or outcome.

• Drive Quality - Develops and monitors processes and organizes resources to achieve desired results.

• Information Systems Administration - Understands and demonstrates knowledge of applicable information systems including concepts, principles, and practices related to their use and application.

• Data Gathering and Analysis - Seeks or collects and synthesizes information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal, or judgment, and to enable strategic and leadership decision making.

SPECIAL CONDITIONS

• Expected to work in a fast-paced team environment.

• Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities.

• May be required to work extended hours periodically or on public holidays.

If you are ready to take on this exciting challenge and make a significant impact, we would love to hear from you!

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Apply Now and Join Our Team!

Please click here to view Job Description and APPLY on our job webpage.

Only applications submitted via the job's webpage will be considered.

Learn more about K-JESS here: K-JESS Homepage

© 2025 KPMG Jamaica Extended Support Services Limited, a company incorporated in Jamaica and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.