Business Operations Assistant

See below

Business Operations Assistant (HR & Operations)

JOB SUMMARY

The Business Operations Assistant’s duties involve a wide range of support activities inside our HR department as well as our Janitorial department. An important part of your role will be to act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. You’ll also assist in ensuring policies and processes are followed and documented as well as ensure the smooth work flow and high standards of work within our facilities unit.

KEY DUTIES

• Liaises with HR assistant and crew Supervisor for new recruit
• Maintain and manage equipment register
• Maintain and manage an accurate active employee record
• Maintain and manage stock register
• Liaises with Operations Manager to replenish stocks and equipment maintenance
• Gather accurate data to draft cumulative and equipment reports
• Generate accurate employee listing
• Liaises with crew supervisors and team leads to assist with requests and address work related issues
• Visit on site locations three (3) times per week or as needed
• Prepare and distribute contracts, timesheets and other relevant documents
• Verify payroll timesheets submitted by crew supervisors
• Ensure that personnel administration tasks are in compliance with HR processes
• Collect all site job cards and submit monthly reports
• Filing
• Any other duties assigned by management

• Provides high level administrative support to the HR Manager for the day-to-day operations of the office and job sites
• Receives and monitors all incoming calls and responds accordingly in a timely manner
• Monitors national, regional and worldwide HR events and trends and best practice that impact business
• Supporting internal and external inquiries and requests related to the HR department
• Compiling and maintaining paper, digital and electronic employee records
• Assisting with HR events and meetings
• Serve as a point of contact which benefits our vendors and or customers and assisting with any required documentation, issues / challenges and ensure it is given to the HR manager to be addressed promptly
• Creating and sending official correspondences for the company as needed

Other Skills and Qualifications:

• Proven experience relevant administrative and operations support experience
• In-depth understanding of entire MS Office suite
• Ability to organize a daily workload by priorities
• Must be able to meet deadlines in a super-fast-paced quickly changing environment
• A proactive approach to problem-solving with strong decision-making skills
• Professional level verbal and written communications skills
• Self-motivated and has high standards of work ethics

QUALIFICATIONS & EXPERIENCE

• Diploma / Associate Degree in Operations / Business / Management or equivalent
• 5 O’levels inclusive of Mathematics and English
• 1 - 2 plus years’ experience in operations / Janitorial field
• Proficient in Microsoft Office Suite
• Experience in Operations / Projects and Human Resources
• High quality organizational skills
• The ability to build relationships and coalitions within the community
• Excellent verbal and written communication skills
• Excellent critical thinking
• Valid Driver’s License

OTHER SKILLS REQUIRED

• Has a high stress level tolerance
• Highly motivated and energetic
• Ability to work as a team player
• Ability to adapt to a dynamic environment
• Facilities and or janitorial experience is considered an asset