Business Analyst Manager

Cornerstone Trust & Merchant Bank Ltd, a subsidiary company of Cornerstone United Holdings Jamaica Ltd, is recruiting for a suitably qualified and experienced Business Analyst Manager.

Cornerstone Trust & Merchant Bank Ltd, a subsidiary company of Cornerstone United Holdings Jamaica Ltd, is recruiting for a suitably qualified and experienced Business Analyst Manager. The Business Analyst (BA) Manager will be responsible for leading the FinTech BA team supporting various initiatives from concept to launch and providing post-launch support to the organization to ensure the successful completion of objectives and coverage of requirements. This role will work with multiple software vendors, several business units and key business partners.

 KEY RESPONSIBILITIES

• Lead the analysis of business needs to determine specific functional requirements for various projects or initiatives. Identify solutions and collaborate with the development team or vendors to deliver solutions.
• Serve as a liaison between the business and technical teams to ensure that the configuration / customization of the selected solution supports the organization’s needs and objectives.
• Manage the allocation of direct reports: full-time / contracted / consulting BA’s. Provide guidance as required to all.
• Support with the evaluation of BA candidates during hiring processes. Lead the onboarding of any new BA hires.
• Manage leave scheduling, performance evaluation and individual development plans for all direct reports.
• Plan, manage, oversee and report on User Acceptance Testing, and own the resolution of issues raised.
• Develop and execute training for both internal and external stakeholders.
• Review SOWs, as needed, to ensure requirements are met for any potential third-party product or service.
• Ensure that the delivered solution meets the business requirements and supports the organization’s strategy while being compliant with any regulatory requirements, banking policies and applicable laws and guidelines.
• Partner with various teams on all product initiatives from concept to launch.
• Manage and execute assigned project activities in accordance with the overall project schedule and regularly communicate status to the FinTech Leadership.
• Demonstrate a broad understanding of current and emerging technologies, and product management practices. Identifying opportunities and drive continuous improvements.
• Identify, address, and manage risks associated with the projects.
• Demonstrate up-to-date expertise in digital banking trends and competitor innovations.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Business Administration, Information Technology or other relevant subject area.
• Minimum of 8 years’ experience in technology for financial services.
• Strong knowledge of banking products and services with a technical background.
• Working knowledge of business analysis, process and procedures, user testing, and project management.
• Excellent critical thinking, analysis, troubleshooting and reporting skills.
• Excellent verbal, written, and presentation skills, and demonstrated ability to effectively communicate issues and solutions across multiple organizational levels.