Business 2 Business Sales and Marketing Experts Needed - Vacation Industry

Seeking experienced sales and marketing experts for Business 2 Business interactions. Competitive Pay based on prior Experience Monday - Friday with favourable hours Hospitality Industry

Do you have prior BPO experience and looking for a new opportunity with a Competitive Salary? 

Have you handled business customers and are looking for opportunities in the hospitality/vacation sector?

Are you Experienced in Sales and Marketing?  Do you have the 'eye' for Good Design?

Teleperformance needs you!

We are currently hiring  individuals who are eager for success in B2B Sales and Marketing experts (experience is preferred) for one of the leading companies in the vacation/booking sector globally for our team in Montego Bay. . Our experts work closely with business owners to support and position their business for success, using proprietary tools to guide them. We also help them complete the required processes to validate their listing.

Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We are moved by passion. It defines us. It motivates us. It moves us forward. It is part of everything they do.

In this role you will be required to:                             

• Provide excellent customer service at all times with customers on Inbound/Outbound calls & when you are required to call the customer back.
• Provide sales and marketing advice
• Provide troubleshooting support and follow up on customer inquiries in a timely manner
• Instructs, explains and provides solutions to customers regarding their listing
• Enter data from customers into various software programs
• Problem solve to help customers resolve issues on first call
• Appropriately communicate with upset customers to resolve their inquiries
• Promote and offer products and services by consulting, gathering information, and evaluating customer needs
• Exercise retention efforts when appropriate
• Multitask, toggle between multiple windows and input data on various systems while making your customer priority #1.

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

• Free shuttle bus, free Wi-Fi, free lunches & snacks while in classroom training
• Health benefits, Paid time off
• Wellness Center with Nurse, Doctor & Counselor on site
• Management Training Program and other excellent career advancement opportunities
• Onsite banking options and financial planning assistance
• Daily transportation allowance for shifts ending after midnight 
• Additional bonus for employees covering overnight shifts 
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!  

• Possess a valid ID (National ID, Passport or Drivers’ License)
• Be 18 years or older
• Experience in Sales and Marketing (especially in a B2B environment)
• Certification in Information Technology is an asset
• Be computer literate- you must be able to navigate a computer and type at least 20 WPM
• Be outgoing with excellent telephone communication skills