Branch Manager – Life Insurance Department
Not Disclosed
- Kingston and St. Andrew
- Not disclosed
- Permanent full-time
- Updated 16/09/2024
- HR Manager
The Branch Manager for the Life Insurance Department is responsible for overseeing the branch's operations, ensuring that sales targets are met, and maintaining high levels of customer satisfaction.
Job Title: Branch Manager – Life Insurance Department
Job Summary: The Branch Manager for the Life Insurance Department is responsible for overseeing the branch's operations, ensuring that sales targets are met, and maintaininghigh levels of customer satisfaction. The role involves managing a team of insurance agents, developing business strategies, and ensuring compliance with industry regulations.
Responsibilities:
- Lead, mentor, and motivate the branch team to achieve sales and service goals.
Oversee daily operations of the branch, ensuring efficiency and productivity.
Conduct regular performance evaluations and provide feedback to team members.
Develop and implement strategies to increase life insurance sales within the branch.
Identify and pursue new business opportunities to expand the branch's client base.
Set sales targets for the team and monitor progress towards achieving them.
Ensure high levels of customer satisfaction by providing excellent service.
Address and resolve customer complaints and issues in a timely manner.
Build and maintain strong relationships with key clients and partners.
Organize and conduct training sessions for the branch team on products, sales techniques, and compliance.
Stay updated on industry trends and developments to ensure the team is knowledgeable and competitive.
Compliance and Risk Management:
Ensure the branch operates in compliance with all relevant laws, regulations, and company policies.
Oversee the implementation of risk management practices and ensure the security of client data.
Financial Management:
Monitor the branch's financial performance, including revenue, expenses, and profitability.
Prepare and submit regular reports on financial performance and sales metrics to senior management.
Manage the branch's budget and allocate resources effectively.
Marketing and Promotion:
Plan and execute local marketing initiatives to promote life insurance products.
Collaborate with the marketing team to develop promotional materials and campaigns.
Qualifications:
Bachelor’s degree in Business Administration, Finance, or a related field (Master’s degree preferred).
Proven experience in life insurance sales, with at least 3-5 years in a management role.
Strong leadership and team management skills.
Excellent communication, negotiation, and interpersonal skills.
In-depth knowledge of life insurance products, industry regulations, and market trends.
Ability to analyze financial statements and manage budgets.
Proficiency in CRM software and MS Office Suite.
Additional Skills:
Strategic thinker with strong problem-solving abilities.
Ability to motivate and drive a team to achieve goals.
Customer-focused mindset with a commitment to delivering high-quality service.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
