Billing Specialist

The Billing Specialist is responsible for providing support in the billing and invoicing processes within Beryllium. This role involves ensuring accurate and timely billing, resolving billing discrepancies, and assisting customers with billing inquiries.

Roles & Resposibilities

Billing and Invoicing:

• Generate and issue invoices to customers accurately and in a timely manner.
• Verify the accuracy of billing data, rates and volumes.
• Process billing adjustments, credits, and debits as needed.

Customer Support:

• Respond to customer inquiries regarding billing issues, payment status, and account balances.
• Resolve billing discrepancies and disputes in a professional and timely manner.
• Provide detailed explanations of charges and billing processes to customers.

Data Management:

• Ensure the integrity and accuracy of billing records and databases.
• Prepare and maintain reports related to billing activities, such as accounts receivable aging and revenue tracking.

Collaboration:

• Work closely with the AR team to reconcile billing records and resolve any discrepancies.
• Coordinate with the sales team to ensure accurate billing for new contracts, renewals, and rate increases.

 Experience and Qualificiations

• Associate or bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• Proven experience in billing, invoicing, accounts receivable, or a related financial role.
• Experience working with billing software and accounting systems.
• Strong understanding of billing procedures, financial regulations, and compliance.
• Proficiency in Microsoft Excel
• Strong problem-solving skills to resolve billing discrepancies.
• Effective communication and customer service skills.
• Ability to work in a fast-paced environment and meet deadlines.