Bilingual Post-Op Nurses

We are seeking experienced Bilingual Nurses to join the itel family!

Job Summary: 

The Post-Op Specialist is responsible for providing guidance and support to patients after their surgical procedures based on MIA’s standards and ensuring a successful recovery. Support to our emergency hotline is also offered.  

Duties & Responsibilities: 

• Assists patients in evaluating them for their appropriate surgical procedure(s) 
• Reviews patient’s medical and health history to determine pre-admission testing. 
• Schedules appropriate medical and cardiac clearances 
• Schedules patients for follow-up appointments and tests 
• Coordinates with clinical staff to gather information for all patients. 
• Codes information from physicians about procedures performed. 
• Assesses no further testing or additional clearances are needed. 
• Other duties as assigned. 

Required Skills/Abilities:  

• Excellent verbal and written communication skills 
• Internal and external customer service orientation 
• Strong troubleshooting and problem-solving skills 
• Must be able to speak proficiently in both English and Spanish.

Education and Experience: 

• Must be a licensed Registered Nurse (RN)
• Social Media Savvy
• Minimum 1 year of customer service experience
• Basic knowledge of medical terminology preferred.
• Plastic surgery knowledge preferred.
• HIPPA & OSHA Compliance Certification preferred. 

Physical Requirements:  

• Prolonged periods of sitting at a desk, working on a computer and answering multiple phone calls per day