BRAND AMBASSADOR

See Job Description Below

Main Purpose of Job:

The Brand Ambassador reports directly to the Marketing Manager. This role entails the Brand Ambassadors use of various marketing strategies namely Direct Marketing and Word-of- Mouth for relationship and brand building purposes. This role aims to maintain consistent presence in the retail space, to inform, educate, promote, build relationships, and ultimately increase sales of CPJ related products. Additionally, ambassadors operate as another set of eyes and ears on the ground. This allows the marketing team more flexibility as they get timely feedback on competitive activities not limited to promotions and pricing.

Brand Ambassador Responsibilities:

• Familiarizing yourself with the company’s mission, vision, and goals.
• Working closely with Sales and Marketing staff to conceptualize marketing campaigns and strategies.
• Supervising store related samplings in their assigned locations
• Educating customers, retailers, and distributors about our products.
• Building rapport with customers and vendors.
• Monitoring customer feedback and escalating complaints to the Marketing Department.
• Tracking customer preferences, metrics, and media campaigns.
• Representing the company at product launches, events, and trade shows.
• Brainstorming ideas and participating in training and workshops.
• Maintaining a positive image of the brand at all times

Brand Ambassador Requirements:

• Minimum 4 CXC/CSEC and High School Diploma
• Must have a good command of the English Language
• Prior experience in a customer service environment is an asset.
• Excellent verbal and written communication skills.
• Friendly, approachable, and outgoing personality.
• Adaptable with the ability to prioritize tasks.