Should be able to assist customers, maintain accurate work order and ensure sales transaction are completed
*Assist customers by determining needs and presenting appropriate products and services. *Handle customer inquiries via the telephone by providing accurate information regarding products and product applications and process telephone orders accordingly. *Ensure sales transactions are completed accurately. *Maintain accurate work order files and formulas as needed. *Document and refer potential wholesale leads to manager and/or sales rep. *Follow pricing guidelines when quoting customers. *Ensure customers’ quality and service expectations are met. *Pull appropriate products from sales floor or warehouse, tint and mix to customer specifications. *Ensure wall covering, window treatment and floorcovering order forms are properly completed, place order and follow-up as necessary. *Record information on appropriate forms for proper completion of orders/ requests and process in a timely manner