Assistant Store Manager (Nassau) - Liquor Store Chain

Ensure the smooth and successful running of a retail store by assisting the Manager with planning & evaluating department activities, & related functions as required. Ultimately, the duties are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Important - Only applicants who live in Nassau and have the right to work in The Bahamas will be considered. Please don't apply otherwise.

POSITION:              Assistant Store Manager - Nassau

DEPARTMENT:         Retail

SUPERVISOR:          Retail Stores Manager

KEY CHARACTERISTICS

Managerial experience

Cash handling skills

Able to do continuous heavy lifting

Customer service oriented

Microsoft suite proficient

Computer Savvy

JOB FUNCTIONS

Primary function is to ensure the smooth and successful running of a retail store by assisting the Manager with planning and evaluating department activities, and related functions as required. Ultimately, the duties are to achieve excellent customer service, while consistently meeting the store’s sales goals.

 The retail stores are compact shops who operate with a lean efficient team. All staff are expected to perform a variety of duties. Ex. there is no one whose only job is as the Cashier. The retail team members are active through out the day assisting customers, restocking shelves, and maintaining a clean environment.

STAFFING DUTIES

• Coordinate with your Supervisor on the staff scheduling (weekly)
• Ensure Store Staff are aware of their duties e.g. stocking coolers and racks as per planograms, daily cleaning, stockroom organization.
• Ensure Store Staff greet all customer with a smile and pay attention to customer movements in the store.
• Maintain Staff job results by coaching, encouraging, coordinating, and enforcing company policies and procedures.
• Disciplining staff.

INVENTORY DUTIES

• Ultimate responsibility for Inventory
• Scheduling store inventory spot checks and follow the procedure for submitting the results.
• Identifying variances results and what may cause it (after spot checks).
• Requesting store orders per deadline and guidelines
• Receiving orders from our warehouse - Check items against invoice and process order through the POS system SAME day as the shipment is received

SALES DUTIES

• Be aware of the daily store targets and work to achieve them
• Maintain quality customer service by analyzing service standards, identifying trends, and recommending system improvements.
• All Promotional items (Give-a-ways) are to be sign-off per Company Guidelines and processed through the POS system.
• Contribute to Team effort by accomplishing related results as needed.

ADMINISTRATIVE DUTIES

• Maintain professional and technical knowledge i.e. the POS system, Microsoft office programs.
• Responsible for ensuring the Store’s deposit is secured and reported as per the procedures.
• Sign product Invoices to be scanned to the POS system.
• Ensure Store day end of day register close-out is being carried out
• Ensure price changes are reflected on the products labels in the store in a reasonable time frame.
• Arrive at the store in sufficient advance of the opening time to prepare the store. Twenty minutes is the recommend minimum amount of time.   

Requirements:

• Work experience as a retail cashier or in a similar role in sales

• Able to do continuous heavy lifting
• Microsoft suite proficient
• Computer Savvy

• Familiarity with electronic equipment, like cash register and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• High school degree
• Basic understanding of sales principles and customer service practices
• Working knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• Must have the right to work in The Bahamas.

Benefits: (After the 90 day probationary period)

•  Receive commission based on sales in the retail store
• Eligible to receive 50% assistance on your individual health insurance premium