Assistant Housekeeping Manager

The role of an Assistant Housekeeping Manager in Jamaica is to support the Housekeeping Manager in overseeing the daily operations of the housekeeping department within a hotel, resort, or similar hospitality environment.

JOB DESCRIPTION:

The role of an Assistant Housekeeping Manager in Jamaica is to support the Housekeeping Manager in overseeing the daily operations of the housekeeping department within a hotel, resort, or similar hospitality environment. The Assistant Housekeeping Manager is responsible for ensuring cleanliness and orderliness while helping to manage the staff, inventory, and overall quality of the housekeeping operations.

JOB FUNCTION:

• Assist in managing and supervising housekeeping staff, including room attendants, and supervisors.
• Train and coach staff on cleaning procedures, service standards, safety practices, and guest interaction protocols.
• Help schedule shifts and ensure proper staffing levels to meet operational needs.
• Assist in evaluating and monitoring the performance of housekeeping staff.
• Conduct inspections and audits to ensure cleanliness standards are consistently met.
• Assist in preparing reports related to housekeeping operations, including staff performance, inventory levels, and cleanliness standards.
• Help track and report housekeeping department performance metrics and guest satisfaction scores.
• Assist in the creation of departmental budgets and ensure costs remain within budgetary limits.
• Ensure that housekeeping staff follow health and safety regulations, including the proper handling of cleaning products, equipment, and linens.
• Monitor staff for adherence to safety guidelines and ensure the workplace is safe for all employees and guests.
• Ensure that the department complies with environmental policies, including waste disposal and the use of eco-friendly products.