Airport Manager - Guyana

This role will ensure management of all operational and administrative processes pertaining to operations at the Guyana Airports, including Passenger Services, Aircraft Ground and Ramp Handling, On-time performance, and all other airport services according to corporate objectives.

JOB SUMMARY:

The Airport Manager, Guyana, will report to the Executive Manager, Airports and Ground Operations.  The selected candidate will ensure management of all operational and administrative processes pertaining to operations at the Guyana Airports, including Passenger Services, Aircraft Ground and Ramp Handling, On-time performance, and all other airport services according to corporate objectives.  The incumbent will ensure that the Company’s Customer Service, Safety, Security, Regulatory and Financial Standards are managed and maintained at the airports in accordance with corporate policy.  The selected candidate will also manage the Ground Handler and other Supplier Contracts and Service Level Agreements, ensuring they provide for continuous improvement of operations while ensuring cost efficiency.

KEY DELIVERABLES:

• Customer Service Delivery:  Ensures excellent customer service delivery by providing the airport operations teams with the appropriate resources, tools and training consistent with the strategic direction of the organisation and the applicable regulatory compliance objectives.
• Operational Effectiveness: Ensures that all Airport and Ground Operations Departments’ objectives are appropriately executed daily to ensure Caribbean Airlines Limited meets or surpasses our on-time performance targets.  The incumbent will also ensure that all operational gaps are resolved with minimal disruption to flight schedules.
• Relationship Management: Builds and develops mutually beneficial relationships with external stakeholders, including the relevant Airport and Aviation Authorities.
• Safety and regulatory compliance: Executes corporate safety, security and quality policies to ensure the station, staff, and suppliers are fully compliant with all regulatory requirements, operational and quality standards.
• People Management: Develops his/her direct reports through effective performance management, identification of training opportunities, coaching employees, and providing leadership and guidance on their performance improvement (when applicable) and career development.

PERSON SPECIFICATION: 

You must have a Bachelor’s degree in Business Management/Operations Management.  You must have operated as an Airport Manager and/or Supervisor  in multi-national airline for a minimum of seven (7) years and demonstrates operational rigour and astuteness at the highest level, particularly regarding customer service standards delivery and airline on-time-performance.

You must demonstrate competence in financial management airport operations and experience leading people in a highly regulated environment.  You must also have legal status to work in Guyana.

The successful candidate will have a strategic perspective to be able to articulate on local, regional and international issues, competitive markets and challenges within the environment in which CAL operates.  He/she should be able to translate this knowledge into a value-adding and overall efficient operational strategy.

Please submit your application via https://careers.caribbean-airlines.com/#/ by completing a profile and attaching an up-to-date resume and a cover letter.

Address your application to:

Attention: Human Resource Recruitment Re: Airport Manager - Guyana

Caribbean Airlines Limited, Golden Grove Road,

Piarco, Trinidad

The closing date for receipt of all responses is March  11^th, 2024, at UTC 11:59 pm