Aircraft Load Agent

The Aircraft Load Agent plays a crucial role in coordinating and overseeing the loading and unloading of aircraft within the International Operations Control Center (IOCC) environment.

Key Responsibilities:

1. Load Planning: Collaborate with flight dispatchers and ground operations to develop optimal loading plans for each flight, considering factors such as weight distribution, fuel requirements, and cargo specifications. 

2. Documentation: Prepare and review necessary documentation related to cargo, baggage, and fuel loads, ensuring accuracy and compliance with regulatory requirements.

 3. Coordination: Coordinate with ground handling personnel, ramp agents, and other stakeholders to ensure smooth and timely aircraft turnaround times.

 4. Safety Compliance: Ensure adherence to safety protocols and procedures during the loading and unloading process, including the securement of cargo and baggage.

 5. Communication: Maintain clear and effective communication with flight crews, ground operations, and IOCC staff to provide updates on loading progress and address any issues or concerns.

 6. Problem Solving: Identify and resolve loading-related issues or discrepancies promptly to minimize operational disruptions and ensure on-time departures.

 7. Equipment Operation: Operate specialized equipment such as loading ramps, conveyors, and forklifts safely and efficiently as needed.

 8. Quality Assurance: Conduct inspections of loaded aircraft to verify compliance with loading plans and safety standards before departure.

 9. Customer Service: Provide assistance to passengers and airline staff regarding baggage handling, loading procedures, and related inquiries when necessary.

 10. Training and Development: Participate in training programs to stay updated on industry trends, safety regulations, and operational procedures.

 Qualifications:

- High school diploma or equivalent; additional education or certification in aviation, logistics, or a related field preferred.

- Proven experience in aircraft ground handling, load planning, or ramp operations within the aviation industry.

- Familiarity with aviation regulations and safety standards.

- Strong organizational skills and attention to detail.

- Effective communication skills, both verbal and written.

- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

- Proficiency in using computer systems and software related to load planning and cargo management is desirable.

- Ability to lift heavy objects and work in varying weather conditions.