Administrative Services (ASK) Assistant Officer (K-JESS)

As a JESS Administrative Services Assistant Officer, you will play a vital role in our virtual business center environment, providing excellent customer service and administrative support to KPMG's partners, managing directors, directors, senior managers, and managers.

Join Our Team as an Administrative Services (ASK) Assistant Officer at KPMG Jamaica!


Overview: KPMG Jamaica's delivery center, Jamaica Extended Support Services (JESS), located in Kingston, is expanding its operations to support the Administrative Services process area. We are contracted to provide back-office support to KPMG United States ("the Client"). Our team members work closely with the Client's stakeholders under a team extension model to support their administrative services tasks.


Job Summary: As a JESS Administrative Services Assistant Officer, you will play a vital role in our virtual business center environment, providing excellent customer service and administrative support to KPMG's partners, managing directors, directors, senior managers, and managers. This dynamic, high-energy position involves performing various tasks in accordance with standard operating procedures provided by the Client's Administrative Services team. Your responsibilities will include customer communications, collaboration with internal KPMG teams, supporting client engagements, reconciliations, client and market research, document processing, data analysis, PowerPoint presentations, coordinating meetings and training events, and booking travel.

Key Responsibilities:

• Provide proactive customer communication and prompt responses to messages.
• Collaborate with KPMG internal teams to support requests.
• Support client engagement management, including creating and managing invoices, drafting client engagement letters using firm standard templates, conducting time and expense reconciliations, processing payables, and other activities.
• Perform SYNC Client Relationship Management updates and edits.
  Research and book travel reservations.
• Coordinate and schedule conference rooms for meetings.
• Format documents and compile/edit spreadsheets using intermediate and advanced Excel functions.
• Edit PowerPoint presentations and process purchase requisitions and invoices.
• Assist with onboarding new hires.
• Conduct client and market research.
• Update and format resumes for inclusion in proposals or posting on the KPMG portal.
• Assist with materials to support internal and external training events.
  

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Education/Experience:

• Bachelor's Degree from an accredited university/college or Equivalent Professional Accreditation.
• Minimum six (6) months administrative support experience.
• Computer proficiency with MS Word, PowerPoint, Excel, and Outlook, and other office tools.
  

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Special Conditions:

• Expected to work in a fast-paced team environment
• Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities
• May be required to work extended hours periodically or on public holidays

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We look forward to welcoming a dedicated and dynamic individual to our team. Apply now and be a part of our exciting journey at KPMG Jamaica! 

We thank all interested applicants however, only shortlisted candidates will be contacted.

Please view the job description and apply for the role below:

Administrative Services (ASK) Assistant Officer (APPLY HERE)

Learn more about K-JESS here: K-JESS Homepage