Administrative Assistant -Human Resources

Here is an exciting opportunity to join Island Grill as the Administrative Assistant – Human Resources.

Island Grill is a leading QSR chain that specializes in authentic Jamaican cuisine and hospitality. Our purpose is to meet the needs of our customers by delivering home-cooked Jamaican meals for people on the go. We are committed to creating a workplace where our team members can thrive and grow through training, mentorship, and mutual support. We are seeking to engage individuals with an entrepreneurial spirit, who thrives in and enjoy high-paced environments.

About the Role

In this role, you will provide crucial administrative support to the Learning & Development (L&D) and Talent Acquisition Units to ensure efficient operations. Both units collaborate to ensure that Island Grill attracts, retains, and develops top talent. The administrative assistant provides essential logistical and organizational support to make this happen smoothly. Here are some key roles an administrative assistant can play in each unit: 

• Metrics Tracking: Assist both teams by tracking key metrics such as stability rate, employee training completion, recruitment outcomes, or time-to-hire.
• Documentation and Record-Keeping: Maintain organized files for both recruitment and employee development programmes. Ensure that L&D materials, training manuals, and resources are well-organized and easily accessible.
• Collaborative Scheduling: Both units need to collaborate on scheduling events like orientation, company-wide training for new hires or cross-departmental skill-building initiatives.
• Cross-functional Communication: Act as a liaison between the L&D and TA teams, ensuring smooth communication, especially when it comes to employee development initiatives for new hires.
• Training Promotion: Assist in promoting training programs, ensuring employees are aware of upcoming sessions through email, intranet.
• Internal Communication: Act as a point of contact for employees regarding available learning opportunities, registration, and materials.
• Scheduling Interviews: Coordinate and schedule interviews between candidates, hiring managers and HR Representative, ensuring all parties are prepared and available. Send emails or make phone calls to candidates regarding interview schedules, offer letters, and other important recruitment information.
• Scheduling and Coordination: Schedule travel arrangements, securing accommodation, arranging meals for training sessions or recruitment fairs
• Onboarding Support: Assist with the onboarding of new recruits, prepare and distribute employee handbooks, orientation material. Coordinate the logistics for new hire orientations, including room bookings, catering, or virtual meeting setups.

Our Ideal Candidate 

We are looking for someone who has:

• A proactive approach to problem-solving and process improvement
• Excellent communication skills (verbal & written)
• The ability of prioritising, planning and organising own work load in order to meet short, medium and long term deadlines
• Good interpersonal skills
• Positive customer focus
• A focus on results - repeated effort and resilience
• A high level of integrity and ability to handle confidential information with discretion 

Qualifications & Experience

• Associate Degree in Business Administration, Training and Development or equivalent
• Administrative Professional Certification would be an asset
• A minimum of two (2) years’ experience in a similar capacity in the QSR Industry
• Proficiency in Microsoft Office Suite (Excel & PowerPoint)

Interested persons should submit their application by February 12, 2025. 

 We appreciate and thank all applicants; however, only those shortlisted will be contacted. 

  #EatGoodLiveGood