Accounts Receivable Officer

Maintains a healthy state of the finance of the company by promptly, accurately and efficiently pursuing customer payments and the maintenance of the Accounts Receivable portfolio under responsibility, ensuring compliance with company credit policies and account aging.

RESPONSIBILITIES

PORTFOLIO MANAGEMENT

• Examine the Aged Receivables Report to determine customers in the portfolio that exceed terms and initiate corrective action.

• Complete the proper reconciliation of customer accounts and resolution of all queries and issues with the account.

• Coordinate with Sales Team to have all requested documents delivered to the customer promptly.

• Communicate and visit customers if necessary, with arrears and other issues to facilitate resolution.

• Provide customer status reports as requested by the Credit Control Manager and Salesperson.

• Escalate problematic accounts to the Credit Control Manager and the Salesperson to agree on action.

ACCOUNTS RECEIVABLES OPERATIONS

• Review portfolio for uncollectible amounts and provide recommendations and justifications for write-off.

• Liaise with external auditors regarding queries on the Receivables portfolio.

• Maintain the various filing records associated with the Receivables portfolio and transactions.

• Generate statistical reports on the Company’s receivables data for Management and Auditors.

• Work with the Salesperson & Customers to have all returned items processed and followed up for resolution.

• Complete regular review of unapplied payments and seek information from stakeholders for proper application

CREDIT CONTROL

• Meet with Salespersons to facilitate collections process and ensure authorized credit limits are being adhered to.

• Follow-up on the processing of new applications for Credit Facilities & Terms.

• Monitor accounts under the assigned portfolio and make recommendations to the Credit Control Manager and Sales Managers to increase or decrease Credit Limits based on historic and future expectations of sales and its risk to the company.

• Provide overrides and credit hold releases when required to provide good customer service without compromising the Companies’ resources and payment risk by the customer

REQUIRED

• Level 2 ACCA, Bachelor Degree
• Minimum of 2 years with outstanding performance record 
• Collections experience in FMCG industry an asset.