The Business Development Officer is responsible for increasing the organization’s sales through marketing and research. The role holder identifies new business opportunities and makes recommendations about how the organization can operate more effectively and efficiently.
The Assistant Manager Member Experience is ultimately responsible for assisting the Member Experience Manager with the delivery of exceptional service to current and prospective Members through every channel and with the effective day to day running of the Member Services Department.
The MEM is responsible for leading the Member Services Department and for measuring, monitoring and maintaining a high level of performance and productivity.