Under the supervision of the Director, Information and Communication Technology, the incumbent creates and maintains structure for websites, create in-house multi-media designs and ensures user friendly environment.

Key Responsibilities 

Technical/Professional:

• Manages a programme for coding of application system software from given specifications;
• Maintains, modifies and debugs application programmes from given specifications;
• Creates and maintains the structure of websites (extranet, intranet and internet versions) databases for optimal performance;
• Creates in-house training materials, as well as multimedia designs and presentations;
• Assists in the training of users of website (extranet, intranet and internet versions) application system software;
• Undertakes the analysis of requirements, design, development and maintenance of Internet websites for the Department by using XHTML, JAVA Script and other similar programming languages;
• Ensures the timeliness, usefulness, accuracy and completeness of all information provided for the websites;
• Liaises with Public Relations Officer and other Team Members as necessary for the gathering of information to be viewed on the websites;
• Assists in the training of users and promotes the use of these websites;
• Assists in providing training material for users and computer operation staff;
• Provides excellent customer service to all levels of users and encourage timeliness and accuracy of web page information and resolution of problems;
• Represents the Unit internally and externally as is required, and attends meetings;
• Ensures a user-friendly environment by providing the relevant menus, features and creation of icons as is appropriate;
• Secures the websites from hackers and viruses;
• Produces a consistent visual image on the website by promoting uniform fonts, formatting, icons, images; layout techniques and modularization including maintenance of template and image archives;
• Determines appropriate compression techniques, resolutions, sizes, colours maps and depths to ensure that images are delivered to the viewer at sufficiently high speed and quality;
• Checks for malfunctions, diagnoses and fixes them;
• Ensures that all Webmaster mail receives timely responses or are dispatched to relevant personnel in a timely manner;
• Adapts to a changing scene with sometimes conflicting priorities; assesses new standards, technologies and trends and formulate strategies and plans for enhancing the website;
• Establishes virtual directories and virtual servers as required;   
• Ensures the proper maintenance of a logging system, and the generation / production of fortnightly reports;
• Performs any other related duties that may be assigned from time to time.