Trade Supervisor

Do you have Sales experience in a Fast-Moving Consumer Goods (FMCG) Environment? Please see details below.

The Sales Supervisor shall report to the Commercial Manager and shall be responsible for supervising all Presellers. Duties include but not limited to the following: `

• Ensure Presellers adhere to the Route schedule.
• Assist the Preseller in maximizing opportunities to grow and generate sales.
• Plans and implements sales visits as per a pre-designated route listing to ensure that each customer is maximizing volume potential at all times with respect to all sales channels.
• Liaises with customers to maximize opportunity for servicing space allocations in store and back store.
• Develops a recommended sales and marketing plan with key customers for sales managers’ approval.
• Liaises with Distribution to ensure efficient customer service.
• Ensure customer education and implementation of stock rotation to avoid the occurrence of expired products.
• Assist Preseller with Managing customers’ accounts e.g., receivables, late bills and credits.
• Establishes good customer relations with Key people in each Account by ensuring information is communicated to them on new products/packages, current and upcoming products/offers etc.
• Works with Merchandising Supervisor to ensure a high level of merchandising service to relevant accounts.
• Assist the Preseller with customer or dealer complaints satisfactorily, timely and effectively.
• Prepares necessary sales reports and uses these in effectively managing the respective area.
• Monitors competition in area and modify plans accordingly.
• Executes all promotional activity to ensure effective customer service.
• Liaises with Technical Services Supervisor to ensure repairs of post mix equipment is affected promptly.
• Maintains a safe and clean working environment by enforcing and complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.

Qualifications & Experience

•  Five (5) CXC including English & Math
• Degree, Diploma or Certificate in Sales & Marketing or Business Administration with an emphasis on Sales & Marketing
• Supervisory Experience in a unionized environment
• A minimum of three (3) years’ Sales experience in a Fast-Moving Consumer Goods (FMCG) Environment

Skills/Core Competencies

•  Strong organizational skills
• Excellent Customer Service Skills; Analytical and Problem-Solving Skills
• Understanding of the Sales Market
• Strong execution and evaluation skills
• Good Time Management
• Ability to work with minimum supervision.