Systems Engineer

Your future is Fujitsu

At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers.

This is your world and your opportunity to shape it for the better.

Key responsibilities:

• On-site delivery of break-fix, maintenance and operational services to customers in line with agreed SLA specifications and international best practices.
• Implementation of a range of engineering system solutions, from simple to moderately complex.
• Provide remote troubleshooting and diagnostic services to bring customer problems to resolution.
• Documenting, designing and implementing IT solutions or changes to existing IT solutions including writing technical and incident reports when required.
• Construction of stable, fault-free and maintainable solutions.
• Provision of technical advice to customers, Fujitsu and colleagues.
• Ensuring that service delivery results in customer satisfaction.
• Speedy resolution of problems, avoiding escalation, or escalating in timely manner.

Key experience and qualifications

• Bachelor’s Degree in Computer Science / Information Technology.
• 1-2 years related work experience in a progressive IT environment.
• Certifications in any technology areas above would be considered an asset.
• Working knowledge in implementation, administration and troubleshooting of Operating Systems (e.g. - Windows Server and Unix/Linux) and computer platforms.
• Strong fundamentals in implementation and administration of server and storage architecture.
• Knowledge and experience with business processes, cross business unit initiatives, System Development Life Cycle (SDLC) and best practices of quality management.
• Experience conducting technology audits and reviews.