A Store Clerk is responsible for various tasks related to store operations, including customer service, inventory management, and cash handling. This role involves interacting with customers, processing transactions, and maintaining a clean and organized store environment.
Job Summary:
A Store Clerk is responsible for various tasks related to store operations, including customer service, inventory management, and cash handling. This role involves interacting with customers, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
Customer Service:
Greet customers in a friendly and professional manner.
Assist customers with product inquiries, selections, and purchases.
Process customer transactions accurately and efficiently.
Handle customer complaints and resolve issues in a timely manner.
Inventory Management:
Maintain accurate inventory records.
Stock shelves and organize merchandise.
Assist with inventory counts and stock rotations.
Cash Handling:
Operate cash registers and process payments.
Balance cash drawers and complete end-of-day reports.
Adhere to cash handling policies and procedures.
Store Maintenance:
Keep the store clean and organized.
Assist with store opening and closing procedures.
Maintain a safe and secure store environment.
Required Skills and Qualifications:
Basic math skills.
Strong customer service skills.
Ability to work independently and as part of a team.
Attention to detail.
Good organizational and time management skills.
Basic computer skills, including knowledge of POS systems.
High school diploma or equivalent.
Additional Considerations:
Physical Demands: May involve standing for long periods, lifting heavy boxes, and bending.
Shift Work: May require working various shifts, including evenings and weekends.
Retail Experience: Prior experience in retail or customer service is preferred.