Showroom Supervisor, SDL (Tobago)

The Showroom Supervisor oversees daily operations in alignment with company policies.

Job Summary:

The Showroom Supervisor is responsible for the day-to-day supervision of the Showroom’s operations in accordance with overall company policy.

Job Description:

• Support the Showroom Manager by:
  • Opening and closing the showroom while ensuring security.
  • Receiving and delivering goods, checking for damages and salability.
  • Maintaining stock and ensuring proper packing of goods.
  • Ordering necessary items for showroom operations.
  • Merchandising products effectively.
  • Achieving monthly sales targets.
• Implement and monitor sales plans to maximize profitability.
• Ensure the showroom is clean and price tags are updated.
• Conduct product knowledge sessions for staff training.
• Supervise sales staff to optimize customer sales, offering alternative options and advice on styles and colors.
• Address customer complaints and inquiries, ensuring follow-ups on service issues.
• Vet Hire Purchase contracts for accuracy.
• Act as a relief cashier when needed and assist in cash control management.
• Help manage inventory and conduct stock checks for accuracy.
• Represent the Manager in their absence.
• Adhere to health, safety, security, and environmental policies.
• Comply with Group processes outlined in the ANSA McAL Blue Book.
• Perform additional duties as assigned by management.

Education and Experience:

• Associate Degree in Business Administration/Management, Marketing, or a related field.
• Leadership/Supervisory Management training is a plus.
• Minimum of two years of proven sales experience, preferably in retail.
• At least one year of supervisory experience.