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Conduent

Short term CONTRACT Benefits Admin Associates needed to work onsite in Montego Bay with guaranteed weekends off. High School Leaving Certifcates are accepted

Conduent

  • St. James / Trelawny / Westmoreland
  • Not disclosed
  • Contract
  • Updated 26/06/2024
  • Customer Care Recruiting
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We are seeking qualified people to create a memorable experience for our customers by answering their calls in an efficient, courteous, and accurate manner while meeting compliance requirements.

Short Term CONTRACT Benefits Admin Associates needed to work onsite in Montego Bay with guaranteed weekends off.

High School Leaving Certificates are accepted

 

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.


We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

 

Documents Required

  • Valid ID
  • NIS
  • TRN
  • Proof of Qualification ( 3 CXCS including English A/ High School Certificate / Heart level 2)
  • Birth Certificate

Responsibility Statements

  • Responds to open enrollment inquiries.
  • Completes transaction(s) related to the customer’s inquiry.
  • Documents call by creating detailed notes in the case management system.
  • Completes callbacks in a timely manner and escalating as appropriate.
  • Adheres to call center metrics and guidelines within established procedures.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Typing Speed Requriement 20WPM
  • Apply here

 Applicants must be at least 18 years of age, possess valid Photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate. Applicants must have a clean Police record(company-paid) and may be subject to drug screen 

Ref: 3049
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Conduent

Conduent

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