Sales Executive (External)

External Sales for the company

Essential Duties and Responsibilities:

• External Sales for the company- Must perform telemarketing and visitation duties daily to promote company’s products and services to customers and potential customers.
• Undertaking follows ups with customers on orders and any other related issues.
• Provide weekly reports to the Head of Sales and Marketing- Commercial and Residential and the Branch Manager.
• Manages inbound calls and provides the necessary assistance to clients and potential clients by responding to queries, complaints, and requests within the agreed turnaround time. 
• Works with customers’ questions/complaints in tandem with the Branch Manager or Head of Sales and Marketing – Commercial and Residential Sales as necessary.
• Develops and maintains positive and product business relationships with customers and potential customers.
• Is responsible for calling assigned customers for order and payment collection, etc. to ensure a continuation of service.
• Maintains safe clean working environment by complying with procedures, rules and regulations.
• Contributing to team effort by accomplishing related results as needed.
• Performs any other related duties and handles special projects as may be requested by management.

TECHNICAL SKILLS & EXPERIENCES:

1. The successful candidate must possess a track record of demonstrated success in prior electrical sales.
2. Candidate must demonstrate team orientation, initiative, strong organizational and communication skills, as well as the ability to balance multiple priorities within a cross-functional work environment.
3. Candidate must measure success in the areas of quality, reliability, service, and product knowledge.

QUALIFICATIONS, REQUIREMENTS AND EXPERIENCE

• EEET or MET or any other electrical qualification.
• Must have advanced electrical product knowledge.
• Must have at least three (3) years experience in sales.
• Proficient in computer applications including Microsoft Word, Excel. (Computer Literacy)
• Strong leadership, communication and critical thinking skills are a prerequisite.
• Must have a reliable working vehicle at all times

KEY COMPETENCIES

• Customer Focus:

Develop strategies to satisfy the customer needs and the ability to influence employees to provide the service.

• Communication:

Communicate strategies for a diverse workforce and to manage relationships to accomplish company and departmental goals. Maintain open and consistent communications.

• Risk Management:

Identify the potential risks and associated benefits of business development for MESL, optimising profitability through the effective management of resources available.

Dimensions and Scope of Role

• Operates within the framework of the Policies and Procedures of the Company.
• Operates within the framework to the job functions as may be required.
• Operated within the framework of the Employee Manual.