Sales Consultant

If you're passionate about sales, customer service, and professional growth, apply today!

Overview: Our client is a reputable and dynamic organization committed to delivering exceptional products and services while maintaining strong customer relationships. The company values innovation, customer satisfaction, and continuous improvement, offering a collaborative environment that fosters growth and professional development.

Reports To: Sales Manager/General Manager

Job Summary

The Sales Consultant is responsible for identifying customer needs, providing tailored solutions, and ensuring a seamless sales process. This role includes generating new sales leads through various methods, maintaining relationships with existing customers, and delivering high-quality service. The Sales Consultant will also play a pivotal role in achieving sales targets, staying informed on market trends, and contributing to the organization’s success.

Duties & Responsibilities:

Customer Engagement & Sales

• Engage with potential and existing customers to determine their needs and provide suitable products or services.
  
• Schedule and conduct sales appointments, presenting tailored solutions.
  
• Adjust sales presentations based on customer profiles.
  
• Follow up with customers to ensure satisfaction and repeat business.
  

Lead Generation & Management

• Generate new sales leads through telemarketing, referrals, field sales calls, and networking.
  
• Use CRM software (e.g., Pipedrive) to record and manage leads effectively.
  
• Track sales targets and key performance indicators (KPIs).
  
• Product Knowledge & Market Awareness
  
• Stay updated on product offerings, pricing, and new developments.
  
• Monitor competitors, including pricing, product launches, and marketing strategies.
  

Reporting & Documentation

• Prepare and submit activity and results reports, including daily call logs and monthly analyses.
  
• Develop and maintain accurate sales materials and proposals.
  

Customer Service & Problem Solving

• Address and resolve customer complaints by investigating issues and providing solutions.
  
• Inform customers of delivery schedules and payment procedures.
  

Event Participation

Represent the company at seminars, trade shows, and other marketing events.

Additional Duties

• Assist with special sales activities, such as promotions to reduce stock.
  
• Collaborate with internal teams to ensure the successful completion of sales.
  
• Other duties as assigned by management.

Requirements

Skills & Experience

• Proficiency in Microsoft Office and internet-based tools.
  
• Strong written and verbal communication skills.
  
• Excellent organizational and multitasking abilities.
  
• Proven experience meeting sales targets and maintaining client relationships.
  
• Skills in prospecting, negotiation, and territory management.
  
• Knowledge of sales promotion techniques and advertising.
  

Competencies

• Customer-focused with excellent care and after-sales service skills.
  
• Ability to work both independently and as part of a team.
  
• Strong problem-solving and attention-to-detail capabilities.
  
• High motivation for sales with persistence in overcoming challenges.
  

Attributes

• Professional appearance and demeanor.
  
• Reliable and flexible in meeting business needs.
  
• Proactive and solution-oriented approach