Store supervisor provides expertise and leadership in supply chain management principles for inventory management and strategy through development, training, and supervision of direct reports.
Responsibilities for Store Supervisor
• Has a working knowledge of the Retail KPIs and makes commercial decisions within area of responsibility
• Understands customer expectations and coaches team to meet or exceed them at all times
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in area of responsibility
• Creates an appealing, easy-to-shop environment for customers by coordinating team to consistently execute visual merchandising and housekeeping standards in area of responsibility
• Cash deposits process
• Reporting of KPIs to commercialization team
• Gather insights from data of conversions of legal age smokers to our reduce risk category
• Collect and share in store learnings
• To undertake other duties and projects as requested by the Store Management team, in order to ensure the smooth running of the business
• Assisting the store manager with the day to day store operations and ensuring appropriate delegation of responsibility when absent
Qualifications for Store Supervisor
• Bachelor's Degree in Business Administration
• Excellent interpersonal and communication skills, with the ability to work across the organization
• 3 Years supervisory experience in customer service, sales or other related field