The SME Tele - Sales Agent will be required to sell Amplia’s suite of SME products and services.

JOB SUMMARY

The SME Tele - Sales Agent will be required to sell Amplia’s suite of SME products and services.

MAIN RESPONSIBILITIES

• Accountable for the growth of new business customers.
• Accurately records prospect information and maintain database.
• Accurately records customer orders and application forms and prepares business contracts.
• Achieves sales objectives while providing the highest level of customer satisfaction.
• Responsible for executing sales strategies to receive new customer business through registration and sign-ups via outbound calls.
• Performs cold calls to introduce customers to new business packages.
• Prepares RFPs for relevant services for prospective clients.
• Provides relevant responses to customers’ concerns, service requests and enquiries.
• Works in partnership with all other departments to continually increase revenue and meet objectives.
• Assists with the preparation of bids as needed.
• Performs any other duties and responsibilities as required.

 MINIMUM JOB REQUIREMENTS

• Minimum of 5 CXC/GCE O 'levels including Mathematics and English Language.
• Minimum of 2 years’ experience in a Tele - Sales environment.
• Previous experience in a customer service environment.
• Proven track record of meeting sales target.
• Available to work on weekends and public holidays.
• Excellent communication skills.
• Industry knowledge will be an asset.