Qualiy Co-ordinator

Quality Co-ordinator

Job Summary:

The Quality Coordinator reports to the HSEQ & HR Manager and assists the Manager in the clerical, coordination and scheduling of Quality Management System activities for the Company.

Key Responsibilities - Job Functions:

• Coordinates the Quality Management System’s Annual Action plan with responsible Process Owners to assure schedule and standard compliance.
• Provides guidance to Process Owners on preparation and/or updating Quality Management System processes to assure compliance with ISO 9001.
• Assists the HSEQ & HR Manager in developing the Internal Audit schedule, and coordinates with Internal Auditors to ensure timely audit report submission.
• Leads all non-conformance investigations with appropriate team members inclusive of Subject Matter Experts and Process Owners, tracking NCR’s till closure.
• Manages the HSEQ Action Tracker and reports any issues to the HSEQ & HR Manager.
• Conducts regular roll-outs with staff on procedural compliance.
• Manages all quality documented information, using the Document Control system implemented within the Company.
• Reviews procedures as necessary and makes recommendations for improvement and compliance with ISO 9001, customer and supplier requirements, and statutory regulations.
• Assists in reviewing Quality Assurance records where necessary, to ensure compliance with QMS procedures and referenced standards.
• Assists in the preparation and conduct of Management Review Meetings.
• Assists in the conduct of Internal Auditor meetings.
• Assists in coordinating External Audits including those from Customers, Suppliers and ISO 9001 auditors.
• Develop and manage KPI scorecards for the various Processes.
• Works with Process Owners to report on performance and ensures performance corrective plans are developed by those Process Owners, and reported in Management Reviews.
• Conducts training with staff in ISO 9001 and the QMS to assure QMS performance through competence.
• Any other function as dictated by the QMS.

HSE Roles & Responsibilities:

• Comply with the OSH Act 2004 and Amendment Act 2006.
• Comply with all ROIL HSE Management System Policies and Procedures.
• Co-operate with supervisors and managers on health and safety matters.
• Do not interfere with systems, procedures or safeguards provided to protect their health and safety.
• Take reasonable care of his/her own health and safety.
• Report all health and safety concerns to the HSE & HR Manager.
• Inform HSE & HR Manager when special waste in your area needs disposing.
• Report any unsafe conditions or practices to your superior and the HSE & HR Manager.
• Observe and comply all safety rules and regulations.
• Know how to perform jobs assigned and perform them properly.
• Not undertaking any job you do not understand. Ask your immediate superior if there are any questions or any doubt.
• Wear/use all safety equipment required by the job to be performed.
• Participate in safety meetings held by your superior.
• Report all injuries immediately to your superior.
• Cooperate with supervisors when injury and accident investigations are being done so that accident causes can be determined and corrective action taken.
• Report any and all defective tools or equipment immediately.

HSE Behaviours

The following HSE behaviours are expected of the employee:

• There should be no involvement in practical jokes, commonly referred to as “horse-play”.
• Adherence to all HSE rules of the organisation at all times.
• Report all accidents or incidents to a superior.
• Stop work that is unsafe and report the occurrence to a superior.
• Play an active role in toolbox meetings.

 Candidate Profile:

• Very proficient in ISO 9001 (at least 2015 and newer).
• At least four (4) years experience working in a Quality Administrator/Coordinator role, and must have worked through at least two (2) external audit cycles.
• Must have formal quality training e.g. Six Sigma yellow belt, Certified ISO 9001 Lead Auditor, Root Cause Analysis etc.
• Tertiary education will be considered an asset, particularly in Quality or HSE Management, or Engineering.
• Minimum of five (5) ordinary level passes, Mathematics and English included.
• Proficient in MS Office Suite

Key Deliverables:

• Fully compliant and well managed Quality Action Plan
• On schedule Internal Audits
• NCR reports closed out within pre-set targets
• Well established and reported process performance KPIs
• Well managed and compliant External Audit plan, assuring ISO 9001 compliance.