Quality Systems Coordinator

Duties & Responsibilities:

• Develop, implement, and maintain food safety / quality assurance programs, including HACCP, GMPs, SOPs, Risk Assessments and Allergen programs throughout the organization in accordance with applicable standards, policies, customer guidelines and regulatory requirements
• Plan and lead internal and supplier food safety/quality audits and inspections to assess compliance with established standards
• Serve as the primary contact and lead third-party audits, including coordination of documentation and corrective action plans.
• Prepare audit summary reports, identifying non-conformances and corrective actions required
• Conduct root cause analysis for food safety/quality issues and lead corrective/preventive action (CAPA) initiatives.
• Keep up to date with food safety regulations and industry standards, ensuring that food safety / quality assurance programs and training reflect current requirements.
• Follow-up and provide guidance where required to the various teams for timely close-off and implementation of corrective actions
• Develop annual training plans and deliver food safety, GMP and quality training to employees at all levels of the organization
• Lead and oversee the food safety culture program and team initiatives to increase staff awareness
• Ensure annual supplier websites and platforms are updated and maintained
• Investigate, track and trend customer complaints and highlight any corrective actions required.
• Monitor, analyze and report on food safety/quality metrics & key performance indicators (KPIs)
• Responsible for quality document control management and records retention
• Any related duties as required by the QA/R&D Manager to support departmental objectives
• Conforms to all established departmental and company policies, procedures and objectives, GMPs, PPE, HACCP, food safety and HSE site protocols and requirements

Qualifications and Experience:

• Bachelor’s Degree in Food Science, Chemistry, Engineering, or equivalent
• Food Safety & Quality Certifications/training- Auditing, GMPs, HACCP, PCQI
• Minimum 2 years auditing experience
• Minimum 2-3 years relevant experience in a food manufacturing company in a similar role
• Proficiency in MS Office, database management and applications and google sheets
• Strong interpersonal skills with the ability to work effectively with cross functional teams