The person will be responsible for testing digital learning content functionality on our Learning Management System (LMS), documenting issues found and communicating with course managers.

***Only applications submitted via the job's webpage will be considered.***

Quality Assurance Assistant

JOB SUMMARY:

The person will be responsible for testing digital learning content functionality on our Learning Management System (LMS), documenting issues found and communicating with course managers. They will also conduct “Close Out/Go Live” meetings with KPMG Learning Professionals and will be responsible for managing all aspects of the end-to-end course review process including a variety of administrative functions supporting the review and CPE issuance processes.

JOB RESPONSIBILITIES

Service Delivery

• Service Delivery

  • End-to-end ownership of course quality assurance review duties.
  • Appropriate handling of the quality assurance review pertaining to the course modality in line with the agreed SLAs and Quality framework.
  • Effectively maintain relationships with key stakeholders with clear and concise communication and frequent follow up and follow through.
  • Exert highly detailed and methodical review of each course while following the documented procedures to assure high quality.

EDUCATION/EXPERIENCE

•  Associate degree in Business Administration from an accredited college/university or any other related field

• Familiarity with a learning management system and project management system is preferred.

• Experience with course development technologies is preferred.

• A minimum of 2 years of experience in a professional services firm or similar environment.

Please click here to view the Job Description and APPLY!

Only applications submitted via the job's webpage will be considered.

Learn more about K-JESS here: K-JESS Homepage 

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