We are looking for a dedicated Project Manager to join our BPO Project Management Team. The transition Lead/manager is expected to effectively transition or migrate the process/function to British Council Shared Services and provide support to the service delivery teams for such initiatives.
FUSION BPO SERVICES LTD.
153 ORANGE STREET
TEL# 876-619-8000-1
PROJECT MANAGER
We are looking for a dedicated Program Manager to join our BPO Project Management Team.
The transition Lead/manager is expected to effectively transition or migrate the process/function to British Council Shared Services and provide support to the service delivery teams for such initiatives.
He/she will be accountable for all process migrations to SSC and responsible for delivering the Shared Services Strategy in terms of pipeline and growth.
He/she will be responsible to plan, project-manage and drive the implementation of multiple medium to large-scale process transitions or migrations or any internal projects and to negotiate and own SLAs and KPIs till the completion of the transition or migration of the process. He will have to ensure adherence to the transition framework for project planning, execution, and delivery.
RESPONSIBILITIES INCLUDE:
Accountabilities, Responsibilities & Main duties:
REQUIREMENTS AND SKILLS
EDUCATION and EXPERIENCE