Now hiring Collections Agents to work onsite in Montego Bay (Monday-Friday)

Candidates must have over 1 year Collections experience

NOW HIRING COLLECTION AGENTS TO WORK ONSITE IN MONTEGO BAY (MONDAY-FRIDAY BETWEEN THE HOURS OF 6:30AM-9:00PM)

Job Track Description:

• Performs tasks based on established procedures.
• Uses data organizing and coordination skills to support the business and perform technical work.
• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Developed proficiency within a range of analytical or operational processes.
• Completes different assignments, dependent upon the assignment.
• Works within established procedures and practices.
• Establish the appropriate approach for new assignments.
• Acts as an informal resource for colleagues.
• Completes work with limited supervision.

Functional Knowledge

• Developed skills in a range of processes, procedures, and systems.

Business Expertise

• Supports the achievement of company goals by understanding team integration and best ways to integrate teams.

Impact

• Impacts the accuracy of own work.
• Uses discretion to change work procedures and practices.

Leadership

• Provides guidance and support to junior team members, as required.

Problem Solving

• Provides solutions to problems based on existing challenges or procedures.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Call center experience - incoming and outgoing calls
• Experience in collections with strong negotation skills and collection of settlemnets
• High attention to details
• Ability to multitask
• Excellent verbal and written communication skills
• Performs other duties as assigned.
• Complies with all policies and standards.
• Typing Speed Requirement 20WPM