Support Services Group began in 1998 with a simple mission – to deliver extraordinary customer care for brands that prioritize customer satisfaction and loyalty. SSG offers tailored, Omni-Channel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel and more.

In order to provide outstanding customer service support to a broad range of leading global brands, it is essential to have strong language capabilities. That is why Support Services Group adds languages and site locations to satisfy demand in emerging markets. We currently support over 20 languages and are adding more to accommodate global brands.

Life at SSG

A great place to start a career. We promote from within, and many of our Global Leadership Team started their careers on the phones and learned the business from the ground up, eagerly taking on more responsibility when opportunity struck. If you are looking for a company that treats its team members like family and provides viable career paths, SSG is for you