Walk-in interviews everyday!
Advanced Call Center Technologies is seeking Customer Care Representatives to join our team. Do you have a passion for helping others while making great bonuses? If so, apply now for an instant interview!
Get Hired and you will have your name in a Raffle to win Great Prizes on your first day of Training!! Walk-in interviews every day.
We have brand new programs and a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long-term career? If so, apply now for an instant interview!
We offer Medical Customer Support Associate:
- PAID TRAINING! You can be successful even without experience
- Massive opportunity for advancement; 90% of our leadership team was promoted from within.
- Hourly, overtime, and tremendous bonus opportunities.
- Fantastic Supervisors and a Positive environment
- Employee appreciation, Team, and Theme days
- Onsite Counselor and Nurse
- Health Insurance
- FREE Transportation
- Lunch Subsidy & Onsite Canteen
Position Summary
A medical customer support associate focuses on building rapport with and probing medical customers in a friendly and professional manner. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction.
Essential Duties and Responsibilities:
- Responds promptly to medical customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
- Maintains confidentiality; Listen to others without interrupting;
- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification;
- Multi tasks to document while speaking with the consumer
- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients’ specific quality standards.
- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Is consistently at work and on time
- Follows instructions, responds to management direction; Takes responsibility for own actions;
- Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Minimum Qualifications:
3 CXC/City and Guilds (Including English) or 1 - 2 years of Medical Customer Service Experience
Must be able to successfully pass criminal background check
Must possess computer skills and can perform data entry
Documents Required for Interview
- Valid Government issued ID (passport, National ID or Drivers License)
- TRN
- NIS
- Qualifications ( CXC, Degrees, Heart Trust Certificate etc.)
Dress Professionally as first impression lasts (No jeans, Tshirts, slippers)!
Please copy and paste the link below in a new window to complete your application.
https://globalus63.dayforcehcm.com/CandidatePortal/en-US/acttoday