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Coordinate with internal drivers and external delivery providers to schedule and optimize the delivery of orders island-wide. Track and monitor the status of outbound deliveries.
Address any issues or delays in transportation.
Collaborate with the quality assurance/management team to ensure products being delivered meet standards. Conduct inspections of outgoing deliveries to verify conformity.
Ensure delivery documents are compliance with internal procedures.
Communicate with internal teams, including sales, warehouse and customer service on any delays or challenges in making a delivery. Provide updates to customers regarding the status of their shipments.
Address and resolve any issues related to outbound logistics. Investigate and resolve customer complaints or inquiries.
Performance Analysis
Monitor key performance indicators related to outbound logistics.
Implement improvements to enhance efficiency and reduce costs.
Financial Responsibilities
Ensure the most effective use of resources in support of business objectives.
Managing a team of contractors to ensure that jobs are completed within budget parameters
Assist in identifying and implementing innovative ways to add value and reduce costs
Assist in the development and monitoring of the budget
Attain budget goals by analyzing and evaluating expenses and financial statements
Qualifications and Experience
Bachelor’s Degree Logistics, Supply Chain Management or similar field.
A minimum of five (5) years’ experience working in outbound logistics and distribution.
Skills and Abilities
Technical capability and understanding of distribution and logistics.
Understanding of the Occupational Health and Safety Act and warehousing standards
Experience in leading and supervising team members and contractors
A team player with a business focused and customer-oriented approach
Quality focus and commitment to high quality standards
Use of information, communication and technology, proficient in computer software applications including MS Office and Google Suite.
We accept MS Word, PDF and Rich Text Format. Maximum file size 2MB
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Logistics Officer - Outbound
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