Key Account Manager, ANSA Coatings Limited

The Key Account Manager will have primary responsibility for building and strengthening network relationships with Contractors, Dealers, Designer, Architects and other technical groups in the Construction Sector.

Job Summary:

• The Key Account Manager will have primary responsibility for building and strengthening network relationships with Contractors, Dealers, Designer, Architects and other technical groups in the Construction Sector. To accomplish this, the Account Manager will focus specifically on the growth of all product lines under the ANSA Construction Sector. The Key Account Manager will be responsible for meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction.

Job Description:

• Achieve monthly sales and financial KPI’s as part of sector overall monthly targets.
• Develop and oversee customer retention campaigns.
• Engage with minimum 10 customers per day via live contact and follow up with all prospects within two days.
• Stay ahead of the curve by continuously utilizing new technology to improve performance.
• Manage budget and hit or exceed monthly quotas as established by Sales Manager.
• Provide input to assist with developing annual/monthly sales plans aligned to the sector overall monthly targets.
• Provide input to develop demand plans and implement forecasting strategies.
• Develop proactive strategies aimed at retaining and growing customer revenue.
• Build and strengthen relationships within the Construction Sector by providing differentiated offerings to all network clients.
• Conceptualize, present and implement sales strategies that would ensure local/regional market presence in accordance with company’s goals.
• Provide fact-based analytical information to support budgets, sales initiatives, and strategic growth initiatives of the company.
• Monitor competition and internal/external environment regularly.
• Play an active role in the product development initiatives of the company.
• In consultation with the Project Sales Manager, implement strategies to effectively manage customer accounts.
• Promote saftey awareness and the development of a Safety culture within the company.
• Manage customer complaints and perform root cause analysis to implement initiatives to improve customer service at all levels in collaboration with the Sales Manager.
• Conduct any other related duties that may be assigned by the Sales Manager.
• Compliance with ANSA McAL Group Policies.

Education and Experience Requirements:

• Degree in Civil Engineering and Project Management education.
• At least five (5) years’ experience in a Sales or Construction environment.
• Sales and Marketing experience would be an asset.
• Proficient in Microsoft Office Suite, Microsoft D365, CRM Software, Microsoft Power BI, and Digital Marketing.
• Managing a customer base of high-profile customers.
• Ability to forecast sales volumes.
• Exposure to the construction sector would be an asset.
• Knowledge/ability to sell and to manage customers.