Cashier/Sales Clerk

Cashier/Sales Clerk

Our client Finishing Touch Hardware located in Brown’s Town, St. Ann is inviting applications from suitably experienced persons for the position of Cashier/Sales Clerk.

Job Summary:

A diligent Cashier/Sales Clerk is not only proficient in handling cash and sales but is also passionate about delivering excellent customer service. The successful candidate will be responsible for ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, and introducing them to our product line. They will also have an aptitude for promoting and upselling our products, while maintaining a neat and organized store environment. This role plays a pivotal part in achieving our store's sales goals and maintaining a strong customer rapport.

Responsibilities:

• Ensure that items are correctly labelled and priced.
• Introduce customers to our products, keeping them informed about any special promotional packages.
• Upsell our products by introducing complementary items that pair well with customers' selections.
• Address and resolve customer concerns in a timely and professional manner.
• Accurately record written receipts, charge receipts, layaways, and other related documents.
• Maintain a clean, organized, and orderly store environment.
• Conduct stock taking and reconcile goods upon the arrival of new items, ensuring they are accounted for before being displayed.
• Ensure shelves and displays are neatly organized, packed, and dust-free, giving special attention to front-facing shelves.
• Regularly update management about crucial information, developments, potential challenges, or any other relevant details.
• Carry out any administrative tasks as assigned by management.
• Demonstrate proper phone etiquette when receiving or making business calls.

Qualifications & Experience:

• High school diploma or equivalent.
• Previous experience in a cashier or sales clerk position preferred.
• Strong understanding of sales principles and customer service practices.
• Proficient in managing money, making change, and using point-of-sale systems.
• Ability to multitask, prioritize, and manage time effectively.
• Strong communication and interpersonal skills.
• Ability to work well in a team environment and collaborate with colleagues.
• Detail-oriented with a focus on ensuring accuracy in all transactions.
• Must be flexible with work hours, including weekends and holidays.
• Basic knowledge of administrative tasks and responsibilities.