Associate Credit Representative

A. Collections B. Credit C. Customer service D. Reports E. Archive

Join Ecolab’s industry leading Institutional team as a  Collections Administrator in the Jamaica market. As a Colections Administrator, you will manage the asigned portfolio of accounts, regarding the policies established by the company.

If you match our requirements, visit our Ecolab´s webpage and apply: 

What’s in it For You:

•  Flexible and independent work environment.
• Access to the best resources, tools and technology.
• A comprehensive benefits package from your first day on the job.

What You Will Do:

Collections:

• Manage the past due balance of accounts receivable through calls, letters, e-mails and any means of communication accessible to your resources.
• Negotiate payment plans or agreements that facilitate sales by reducing the risk of loss.
• Document collection efforts and maintain control of credit information that may be sensitive.
• Apply the payments correctly and clarify any discrepancies that arise expeditiously with the client.
• Reduce delinquency for assigned accounts and recommend and document uncollectible balances to be recognized as lost.
• Credit Provide information to the client regarding expired balances, product returns, account adjustments, resolve customer discrepancies and short or partial payments.
• Maintain constant communication with sales divisions in order to reduce risks and expose accounts receivable, maximizing the possibility of sale.
• Perform other assigned tasks and tasks necessary to support the Accounts Receivable Department.
• Receive, evaluate, and recommend for approval or rejection the credit applications submitted by the Sales Divisions.
• Confirm credit references.
• Release or retain credit orders that are retained in "Credit Hold" by the system, using the guidelines and parameters described in the procedures manual.

Reports:

• Prepare and deliver timely reports that are assigned, such as returned checks, adjustments, accounts over 365 days, accounts in arrears, etc.
• Prepare and send monthly statements.
• Prepare a monthly summary aging.
• Prepare top past due report.
• Bad debts report.

Archive:

• Maintain in order and integrity the invoice file, driving, credits, contracts, etc.

Minimum Qualifications:

• Proficiency in English at an intermediate level.
• Intermediate level Excel proficiency.
• Knowledge in credit and collection and basic accounting.

Desired requirements:

• Experience using JED and/or Syspro.
• Experience in similar roles