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Sizzling Slots

Casino Technician

Sizzling Slots

  • Kingston and St. Andrew
  • Not disclosed
  • Fixed term contract
  • Updated 12/09/2023
  • HR Manager
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The Casino Technician is responsible for troubleshooting machines and performing general maintenance tasks and repairs, in addition to responding to floor calls while on duty.

Responsibilities:
  • Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
  • Ensure that Technical work space areas are kept clean and all machines are Service, Repair/Replace parts when necessary.
  • Check and test machines each morning and after a shift ends to ensure that every slot machine and table games equipment is in optimum operational condition at all times.
  • Clear machines whenever a Hand pay, Special pay or Un-certain transaction is needed.
  • Respond to service calls in a timely manner, ensuring that customer service standards are met.
  • Perform meter readings first of each month to submit to the BGLC (Betting Gaming and Lotteries Commission).
  • Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
  • Remove / Carry in machines from or to gaming floor when needed.
  • Control television stations in order to satisfy customers’ needs on required sports they wishes to watch.
  • Unlock and clear machines to reduce machine blocking during shift. 
  • Keep radio on with music to be played on the floor to entertain customers.
  • Turn on/off the MxWallPro so that customers are able to watch when needed.
  • Find required tv station or sport when requested by a customer.
  • Protect all assets of the Company at all times.
  • Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

  • High school diploma, College Degree or equivalent related field
  • Electronic gaming technical certification background is an advantage.
  • A minimum of one year technical experience in slot or table games operations is preferred.
  • Basic understanding of electronics and an understanding of trouble shooting such electronics.
  • Ability to work overtime, weekends, evenings, and holidays as needed
  • Must have good verbal communication skills.
  • Customer-service skills
  • Organizational skills
Please to send your application letter and resume by latest August 30, 2023.
We thank all applicants for their application, however, only shortlisted applicants will be contacted.

 

Ref: Casino TechnicianCC
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